"Coming together is a beginning. Keeping together is progress. Working together is success." - Henry Ford
One of the most important aspects of good business is unity. Working together for a common purpose gives us Strength.
At Viking Benefit Solutions, we believe this is what makes us strong.
"It is not your customer's job to remember you, it is your obligation and responsibility to make sure they don't have a chance to forget you." - Patricia Fripp
In our office there are two words repeated over and over again and that is "customer service".
This is the backbone of our company. Without it, we are nothing.
"Customers may forget what you said but they'll never forget how you made them feel" --- Unknown
At Viking Benefit Solutions, we know how important customer service is. We are always thinking up new strategies to improve the client experience whether it be a new client or maintaining relationships with our existing clients.
I spend countless hours ensuring all levels of communication are open and efficient for everyone involved.
"Until you understand your customers - deeply and genuinely - you cannot truly serve them." - Rasheed Ogunlaru
Taking the time to really get to know your clients is a necessity in this industry. And if you do it well, your clients become your friends.